Similar to other features in PI - Issues have their very own home! Access the Homes from the My Insight drop down menu.
See how many open issues are assigned to you by:
- Status
- Type
- Make sure you refresh the charts!
Recent Issue Activity
Get updates on your Issues - update on status, state and assignment. Click "More" to see all of the notifications, if you want to see your global notifications, go to the icon at the top of the page.
New vs Closed by Month
Compare the progress of the tickets on your plate over the last 3 months.
Reports
Run out-of-the-box reports or navigate to the Issue Reporting section to dive headfirst into the reporting world.
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