Changing the SMTP Settings on an Existing Installation

SMTP is used by both the Project Insight Web Application and the Project Insight Windows Service. The Web application simply sends email upon demand by the user (the Email Page feature) and the Project Insight Windows Service is used to send nightly reports and auto-alerts. To change these settings:

1. Project Insight Web Application - Run the Project Insight Application Installer from desktop of Server. Run the installer as if you were installing the software again. When you get to SMTP setting page update the information. When you get to the "Install Web App" page with the button in top left you can just click next and not install. (If you hit the install button nothing negative will happen just the web application will go down for longer than actually required to update SMTP settings)  Once you are complete and click finish This WILL RESTART the Web Application momentary not allowing access and the system will be a slow for a few minutes after. 
2. Project Insight Windows Service - Change the SMTP setting in \Program Files (x86)\Metafuse\Project Insight\Windows Service\User.config using a text editor. Inside the file you will find SMTP setting update accordingly. This change will require that the Service is stopped before you make the change and restarted after the change, which does not impact the use of the Web application. To stop and restart the service you will need to go to "Services" in windows.

Users can continue to use the software during both of the above steps. Test the Email Page and Auto-Alert features upon making these changes.

A simple auto-alert test is to set an alert in a folder for "Items Created" sent to your own email address and then add a discussion thread to that folder. Remember that testing an auto-alert often requires a change made by somebody who is not the person receiving the alert. Testing the auto-alert using an "Email Address" as the "Notify" selection to send the alert to as opposed to a user will work around this issue. Even if you use the same email address as in our user profile it will not identify the "Email Address" as you and will send an alert to the email address you requested if you make the change triggering the alert.