Javascript to create a text control displaying Issue ID + Customer + Issue Description

Ashley Di Fruscia

• August 27, 2018 12:58

Are there any suggestions or scripts for creating a control that will display something like:

(IssueID:345443)-[Customer]-Help button not working

 

This can be easily copied by team members, rather than copying the long URL or copying and pasting the information from multiple parts of an issue.

 

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  Wes Kliewer

  • August 28, 2018 18:36

  Thank you for this question, Ashley. PI uses the GUID to shorten links as you'll see in the auto-alert links and when using the Email Page feature. Using that same mechanism, we would copy the same link you get using Email Page and copying that to your clipboard. While I don't have code to perform that action available right now, that's most likely the shortest path to the solution.

  For example, a URL copied from an issue might look something like this in your browser.
  [base_URL]/issue/9f514d76462c41cdbf348e0718312fb9?ReturnUrl=%2Fissue%2F9f312d76455c41bdbf349g0718312fz9%3F_0tabControl_sd%3DtabComments

  Using Email Page or referencing that same issue in an auto-alert would look like this.
  [base_URL]/9f514d76462c41cdbf348e0718312fb9

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